To access your account online, please follow the link below to your new Consumer Portal.
comphra.lh1ondemand.com
For more instructions, please view the QuickStart Guide available here.
You can also download the Mobile app from your Apple device here or Google app store here, or by searching for Compusys HRA. Your credentials are the same as the Consumer Portal.
The Frontier Communications Corporation Health Reimbursement Arrangement (the “Plan”) provides eligible employees of Frontier Communications Corporation (“Frontier”) and any subsidiary or division designated by Frontier as a participating employer with reimbursements of qualifying medical expenses. Currently, Frontier is the only employer participating in the Plan.
The rules and operation of the Plan are described in the Summary Plan Description (“SPD”) as clearly as possible with minimal use of the technical terms appearing in the official legal documents (including applicable insurance contracts). However, the official legal documents remain the final authority and, in the event of a conflict with this SPD, shall govern in all cases. You may request a copy of the official legal documents from the Plan Administrator.
You are encouraged to read the SPD carefully. If you have any questions about the benefits provided under the Plan, you should contact your employer.
You are eligible for the Plan if you are classified as either a regular full-time employee or a regular part-time employee who is eligible for this Plan under the collective bargaining agreement between the International Brotherhood of Electrical Workers, AFL-CIO (IBEW), Local Unions 289, 986, 1106, and 1431 and, but only with respect to the National Buried Service Wire Group bargaining unit, IBEW Local Unions 21, 51, 89, 543, 702 and 723.
A regular full-time employee will be eligible to participate in the Plan after 90 days from the date of hire.
A regular part-time employee will be eligible to participate in the Plan after 12 months from the date of hire during which he/she worked an average of 25 hours or more per week. To maintain eligibility for each calendar year thereafter, the employee must work an average of 25 hours or more per week in the prior calendar year in order to participate in the Plan for the following calendar year.
You are not eligible to participate in the Plan if:
It is expressly intended that individuals not treated as eligible employees by their employer are to be excluded from participation in the Plan under all circumstances until the employer changes their classification. Therefore, an independent contractor or any other ineligible individual who is reclassified by a court, administrative agency or other party, as an eligible employee will not be considered an eligible employee for periods before his or her employer implements the reclassification decision, even if the decision applies retroactively.
The Plan Administrator, in its sole discretion and in accordance with the Plan documents and applicable collective bargaining agreements, will determine whether you are eligible to participate in the Plan.
The Plan allows you to be reimbursed for Qualifying Medical Expenses. Qualifying Medical Expenses include the following, as determined by the Claims Administrator (unless excluded below)
Qualifying Medical Expenses do not include the following –
Please keep in mind the following special rules regarding reimbursements and your Plan HRA Account –
Participants will be provided with a debit card by the Claims Administrator to pay for Qualifying Medical Expenses. Any debit card shall be subject to the debit card’s terms of use and any other requirements established by the Claims Administrator for this purpose. If a debit card is used to pay for an expense that is not a Qualifying Medical Expense, the Claims Administrator shall apply correction procedures as set forth in guidance under Section 125 of the Internal Revenue Code.
If a Plan participant is eligible for a Performance Award (as set forth below), such Plan participant's HRA Account will be credited with $600 each year at the time the Performance Award is otherwise paid. Whether a Plan participant is eligible for a Performance Award and the time that such Performance Award is paid, is determined by the Company pursuant to the applicable provisions of the governing collective bargaining agreement.
Any credits to the HRA Account will be reduced by Qualifying Medical Expenses that are properly reimbursed from the Plan participant’s HRA Account. HRA Account credits will also be reduced, on a pro rata basis, by the administrative fees paid by Frontier to the Claims Administrator for processing claims under the Plan. These fees will be withdrawn from HRA Accounts at one or more times during the year. Plan participants can contact the Company or the Plan Administrator to obtain the current amount of the fees.
Unused amounts from the prior calendar year may be carried forward to subsequent calendar years. You may not be reimbursed for an amount of eligible expenses that is greater than your HRA Account balance at the time the reimbursement is to be made. Any excess amount will be carried over to the next reimbursement cycle.
After your Plan eligibility terminates, no additional amounts will be credited to your HRA Account, with respect to periods after your termination. However, a contribution may be made to your HRA Account after termination of employment, if the contribution is required by the applicable collective bargaining agreement.
During the course of the calendar year, you may submit requests for reimbursement of expenses you have incurred. However, you must make your requests for reimbursements no later than April 1 following the year in which the expense is incurred. (The deadline of April 1 may be changed for future years by communicating a different date to you in advance.) The Claims Administrator will provide you with acceptable forms for submitting these requests for reimbursement. In addition, you must submit to the Claims Administrator proof of the expenses you have incurred and that they have not been paid by any other health plan or form of coverage. If the request qualifies as a benefit or expense that the Plan has agreed to pay, you will receive a reimbursement payment soon thereafter. Remember, reimbursements made from the Plan are generally not subject to federal income tax or withholding. Nor are they subject to Social Security taxes.
Reimbursement Request Form
IRS Publication 502: Medical and Dental Expenses
Health Reimbursement Arrangement account Claim Form
comphra.lh1ondemand.com
www.fsastore.com
Reimbursement Request Form
Summary Plan Description (SPD)
Consumer Portal Quickstart Guide
Mobile App Announcement
CompuSys of Ut. Inc.
PO Box 26237
Salt Lake City, UT 84126
Toll-Free (877) 282-3209
Fax (801) 401-2716
Email: hradept@compusysut.com